Refund policy

Returns

You have 30 days after receiving your item to request a return. Returns are only accepted for items that are either damaged or contains a manufacturing error. 

Returns and exchanges are not accepted in situations where the wrong size or color was ordered.  We also cannot accept returns on sale items or gift cards.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at ourculturalappreciation@gmail.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at ourculturalappreciation@gmail.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds

If a refund if warranted, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at ourculturalappreciation@gmail.com.